Made major incidents materially shorter.
Major outages took more than two hours to recover from.
Improved detection, incident command, ownership, and repeatable response—helping bring recovery below ten minutes.
Senior engineering leader · SRE · Cloud platforms
I lead the teams behind critical cloud platforms. I connect engineering, site reliability engineering, and operations so people can move faster, recover sooner, and own production with clarity.

A brief introduction
Clear decisions.
Reliable platforms.
Selected outcomes
Publicly shareable examples of reliability transformation, organizational scale, and operational leadership.
Major outages took more than two hours to recover from.
Improved detection, incident command, ownership, and repeatable response—helping bring recovery below ten minutes.
Global storage engineering and operations, with security and compliance responsibilities.
Directed a 25+ person organization and a $10M+ annual technology portfolio across distributed storage engineering and operations.
Taking a public cloud storage service from launch preparation into sustained operations.
Led global SRE and incident management, connecting launch readiness to ongoing reliability and production ownership.
Leadership approach
The hardest production problems rarely belong to one service. They sit between teams, incentives, handoffs, and decisions.
I build the operating system around the platform: accountable teams, usable signals, durable incident learning, and a clear path from executive intent to engineering action.
Shape teams, decision rights, manager systems, and engineering priorities around the outcomes the platform must deliver.
Create clear ownership across on-call, incident command, service objectives, risk, and post-incident follow-through.
Modernize cloud and infrastructure operations without separating delivery speed from reliability, cost, or operational reality.
Field-tested expertise
A deeper look at the work behind dependable teams and platforms.
How organization design, decision rights, and management systems shape platform outcomes.
↗02A leadership operating model for production ownership, incidents, learning, and sustainable on-call.
↗03How platform teams connect product thinking, operability, Kubernetes, OpenShift, and reliable delivery.
↗04How prepared command, decisive escalation, and accountable follow-through reduce the cost of failure.
↗05How leaders turn reliability from reactive work into a durable operating capability at scale.
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Leadership in practice
That is how teams move faster without losing control—especially during incidents, platform transitions, and consequential change.
Discuss a leadership mandateMy focus is the leadership layer around a managed Kubernetes platform: clear production ownership, sustainable on-call, stronger service feedback, and less organizational friction for engineers doing consequential work.
Scope is intentionally described at a public leadership level. No confidential customer, architecture, roadmap, or incident details are included.
Leadership record
Manager, ROSA HCP Platform Engineering
Senior Manager, Cloud SRE & Incident Management
Director, Systems Platform Engineering
IT Manager & SRE Leader
Ideas in the open
AIOpsSRE.com and four field-focused books turn hard-won patterns from reliability, incident response, communication, and AI operations into practical tools for leaders and practitioners.
Reliability, incident response, observability, platform engineering, and the operational realities of AI in production.
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Leadership reputation
Nate is collaborative, straightforward, and builds trust with his team and partners. He is technically strong, quickly grasps complex subject matter, and can cut through the noise.
Nate finds the balance that delivers the best overall results. In both good times and tough ones, his leadership and even-keel style come through and deliver.
For recruiters and engineering executives
I’m open to the right senior engineering leadership mandate, especially where reliability, cloud platforms, and organizational change must move together.